Privacy policy

Scope and contact point

This policy applies to seallogs.com and communications sent to SEALLOGS through the contact channels published on the website. Contact: [email protected]; phone 0832 677 293; address 161/1-3 Cong Hoa Street, Bay Hien Ward, Ho Chi Minh City, Vietnam.

Information you choose to provide

When contacting us, you may provide your name, company, phone number, email, route and shipment details. Please provide only information needed to discuss your request; do not send passwords, payment information or unrelated sensitive data.

The contact form currently prepares an email draft in your browser. Creating a draft or copying it does not send information to SEALLOGS. An email is sent only when you send it from your email application. The enquiry popup also prepares text for you to copy and send through a channel of your choice.

Purposes of processing

Information you send through email or other contact channels is used to respond, clarify requirements, prepare proposals, coordinate services and address related support matters. Any other purpose requires an appropriate basis and information to you as applicable.

Technical data and infrastructure providers

When you visit, servers and infrastructure providers may process technical information such as IP address, visit time, browser and requested pages to operate, protect and monitor the website.

The website integrates Google Tag Manager to manage tags. Measurement data collection depends on the tags enabled and their configuration at the time. See the Cookie policy for managing browser data. External links, email applications and map services have their own policies.

Retention, protection and sharing

Communications need to be retained for a period appropriate to handling requests, providing services and meeting applicable retention obligations. There is no single period for all record types; please contact us to clarify your situation.

Relevant information may need to be shared with parties involved in providing the service or competent authorities within an appropriate scope and on an appropriate basis. Shared data should be limited to what is necessary for the work.

Requests about personal information

You may send requests to understand, update, correct, delete or restrict processing of information, or withdraw consent where applicable, to [email protected]. SEALLOGS will clarify the request, verify necessary information and handle it within the feasible scope and applicable requirements.

Describe the support needed and the channel through which you previously communicated to help us locate the records. Deleting or stopping the processing of certain records may be limited by legal obligations or unfinished work; any such limitation needs to be explained specifically.